Online Business Uncovered: Simple Strategies for Entrepreneurs
Online Business Uncovered is the go-to podcast for entrepreneurs who want to turn their expertise into scalable digital products, passive income, and time freedom — without burnout.
Hosted by Karen Davies, a multi award-winning Coach and Online Business Strategist, this show pulls back the curtain on what it really takes to build a profitable, freedom-first online business.
Each episode delivers practical strategies, honest conversations, and behind-the-scenes insights into:
- Creating and selling digital products
- Building passive income streams
- Simplifying business systems
- Reclaiming time while increasing revenue
This podcast is designed for coaches, consultants, content creators, service providers, and aspiring digital CEOs who are ready to stop trading time for money and start building a business that works for them.
Listeners can expect answers to questions like:
- How do I turn my expertise into a digital product?
- What’s the smartest way to start earning passive income?
- How do I simplify and automate my business?
- What systems give me more time without sacrificing growth?
- How do I build a business that gives me freedom, not more stress?
- What kind of digital products can I sell on repeat?
- How do I validate my ideas before spending time or money?
- What’s holding me back from scaling — and how do I move past it?
- How do I attract buyers without constantly showing up online?
- What does a sustainable, freedom-first business actually look like?
If you’re ready to uncover what it really takes to grow online, this podcast is your roadmap to doing business the smart way.
Online Business Uncovered: Simple Strategies for Entrepreneurs
EPISODE 91: Creating an exceptional customer experience
In this episode, I am talking about how to create an exceptional customer experience and how tools like CRM systems can help elevate your customer experience, especially for small business owners and solopreneurs.
I discuss key aspects of selecting the right tool for your business, including the importance of identifying your needs, seeking automation features, and the advantages of choosing scalable and simple solutions.
I also share my own personal journey with various CRMs and why these tools are indispensable for managing client interactions, streamlining workflows, and ensuring future growth.
Throughout this episode, I also talk about how the right CRM can alleviate that stress, helping you to save time and focus on what truly matters - nurturing your customer relationships. Plus, for those who are just starting out or looking to refine their approach, I’ll offer insights into finding cost-effective solutions that fit your specific needs and budget.
Don't miss out on this episode packed with practical tips and personal experiences to help you create an exceptional customer experience. And remember, there’s no one-size-fits-all solution, so stay tuned to find the perfect CRM to support your journey.
Be sure to visit my new website, www.karen-davies.com, for more resources, and join our membership to gain access to exclusive content designed to help you thrive in your online business. Let's dive in!
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