Digitally She Does It Podcast
If you are an ambitious female entrepreneur who is ready to build a business on your own terms and without compromise then this podcast is PERFECT for you! Your host, Karen Davies is the Owner & Founder of multi-award winning, Pink Lemon Ltd who supports entrepreneurs and small business owners to create profitable online courses & digital products.
Karen cuts out all of the noise and focuses on what matters so that her clients can achieve their goals with confidence and ease. Karen Davies dives into the world of online digital courses and how to make them work for your business.
You'll receive a weekly dose of motivation, inspiration and marketing know-how along with actionable step-by-step strategies to help you accelerate your business growth.
Digitally She Does It Podcast
EPISODE 91: Creating an exceptional customer experience
In this episode, I am talking about how to create an exceptional customer experience and how tools like CRM systems can help elevate your customer experience, especially for small business owners and solopreneurs.
I discuss key aspects of selecting the right tool for your business, including the importance of identifying your needs, seeking automation features, and the advantages of choosing scalable and simple solutions.
I also share my own personal journey with various CRMs and why these tools are indispensable for managing client interactions, streamlining workflows, and ensuring future growth.
Throughout this episode, I also talk about how the right CRM can alleviate that stress, helping you to save time and focus on what truly matters - nurturing your customer relationships. Plus, for those who are just starting out or looking to refine their approach, I’ll offer insights into finding cost-effective solutions that fit your specific needs and budget.
Don't miss out on this episode packed with practical tips and personal experiences to help you create an exceptional customer experience. And remember, there’s no one-size-fits-all solution, so stay tuned to find the perfect CRM to support your journey.
Be sure to visit my new website, www.karen-davies.com, for more resources, and join our membership to gain access to exclusive content designed to help you thrive in your online business. Let's dive in!
THE DIGITAL CREATORS HUB
Access a treasure trove of freebies to help get you started on your digital journey. Click here for FREE access.
GET IN TOUCH
- Website: www.karen-davies.com
- Instagram: karen_digitalcoach
- Facebook: @karendigitalcoach
- LinkedIn: Karen Davies
- Pinterest: @karen_pinklemon
- Youtube: Pink Lemon
JOIN MY COMMUNITY
Course Creators Hub for Beginners:
https://www.facebook.com/groups/coursecreatorshubforbeginners
GOT A QUESTION?
Want to ask me a question, suggestion for an episode or maybe you would like to be a guest?
Email me at hello@karen-davies.com